Frequently Asked Questions

How can I check if the device is working properly ?

Please access from a computer connected to your network the address http://hello.ntop.org If not accessible, the device is not working as expected as the traffic is not filtered by it.

How can I check the license status ?

Please login to http://hello.ntop.org and check the page footer that displays the current license status.

How can I update the device to the latest available software revision ?

Please login to http://hello.ntop.org and select the software update entry in the configuration menu.